Phones & Accessories

Plans

Features & Downloads

Messaging

Business

Support

My Verizon

Data Technical Support


 > How do I resolve the error: "Data connection refused"? > Ensure that you are in a Verizon Wireless coverage area for this service

New Search

   

Back to Possible Resolutions

Ensure that you are in a Verizon Wireless coverage area for this service

We advise you to check the roaming indicator on your wireless phone to determine actual areas where coverage is available. The table below will help you identify the service indicators that are likely to appear on your device.

To learn more about service availabilty for your area, please refer to the .

Note The symbols displayed on your device
may vary slightly from those pictured here.
Device Signal Indicators
BroadbandAccess / EV-DO Service indicator BroadbandAccess / EV-DO Service indicator.
NationalAccess / 1X Service indicator NationalAccess / 1X Service indicator.
Digital indicator When the digital indicator is on, digital features and services are available.
Full signal strength indicator Full signal strength indicator.
No Service indicator No Service indicator. The device is not receiving signal from the network.
Extended Network indicator When the roam indicator is flashing or the banner display reads Extended Network, home airtime rates still apply, but additional features and services may not be available.
Roaming indicator When the roam indicator is solid or the banner display reads Roaming, roam rates apply and digital features and services are not available.
 
 

To view the Adobe Acrobat files, you may need to download the free Adobe Acrobat Reader